hoteliers & PropertY Managers
Meet Ava Ai
Your 24/7 Guest Experience Concierge
Always Virtually Assisting
Powered by SuiteTalk
Luxury service never sleeps.
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Ava Ai is your always-on concierge — designed to handle guest inquiries, bookings, and personalized requests with the warmth and precision your brand deserves.
Whether it’s a midnight question, peak time, or an early morning reservation, Ava responds instantly — delivering the kind of elevated, seamless service that keeps guests coming back.
Why Boutique Hotels & Property Managers
Choose SuiteTalk
24/7 Availability — No Missed Opportunities
Consistent, Polished Guest Communication
Ava speaks in your brand voice — friendly, professional, and attentive — creating a cohesive, luxury experience from first contact to checkout.
Turn Missed Calls Into Revenue
Every unanswered call is a missed sale. Ava handles upsells, repeat bookings, and guest follow-ups automatically, increasing your revenue without increasing your workload.
Seamless Integration
Built for hospitality. Ava connects easily with your booking platforms and CRM through SuiteTalk’s AI-driven technology, so setup is quick and effortless.
Meet Ava - Your AI Guest Experience Concierge
Hi, I'm Ava!
I'm not here to replace your staff — I'm here to elevate them.
While your team provides the warm, personal welcome your guests love, Ava handles everything else — instantly, accurately, and around the clock.
Here’s what Ava does best:
Handles overflow calls during peak hours so no guest ever hears a busy tone.
Supports your overnight agent, answering FAQs, logging requests, and freeing them to focus on in-person guests.
Takes reservations, manages changes, and confirms bookings in real-time — no hold music required.
Upsells upgrades and add-ons like late checkout, spa appointments, or special packages, boosting your revenue effortlessly.
Personalizes interactions — greeting returning guests by name, remembering preferences, and offering tailored experiences.
Streamlines back-office tasks like capturing guest notes, organizing service requests, and syncing with your PMS and CRM.
Consistent Polished Guest Communication.
Why Owners Love It...
24/7 Guest Coverage
Zero Missed Calls
Seamless Brand Integration
Proven Boost in Bookings & Satisfaction
speaks in your brand voice
friendly, professional, and attentive
creates a cohesive, luxury experience
handles upsells & repeat bookings
increases your revenue
How SuiteTalk Works
Luxury Hospitality. Powered by AI.
Integrate
Step 1: Connect Your Property
We integrate SuiteTalk directly with your booking system (Airbnb, direct website, or PMS).
No complicated setup — just a few clicks and Ava is ready to serve.
Customize
Step 2: Customize Your Experience
You choose Ava’s voice, tone, and service style — from sophisticated and polished to warm and welcoming.
Detailed
Step 3: Ava Handles the Details
Ava instantly answers calls, messages, and inquiries 24/7 — providing guests with excellent customer service.
Optimize
Step 4: Watch Your Revenue and Reviews Grow
We monitor Ava’s performance, gather feedback, and refine her responses to ensure your guests always feel cared for.
Connect → Customize → Automate → Scale
Imagine…
Your front desk never overwhelmed.
Your guests always cared for.
Your brand reputation rising — one flawless interaction at a time.
Why It Matters...
Based on Industry Averages:
Front desk staff cost: $2,800–$3,500/month (per employee)
After-hours answering service: $500–$1,000/month
Missed calls and unbooked rooms: $1,000+ in lost revenue/month
With SuiteTalk AI, you save up to $36,000 per year per property while improving guest satisfaction by 40% or more through faster responses and consistent service.
That’s the power of SuiteTalk + Ava
Limited-Time Offer: First Month Free
First Month Free
Get a head start on 2026 — and experience how Ava can elevate your guest experience overnight.
Ava ensures every inquiry is answered and every booking is captured — even while you sleep.
Book your free demo today
discover why boutique hotels and property managers are calling Ava their best hire yet.
STILL NOT SURE?
Frequently Asked Questions
Question 1: How does Ava actually work?
Ava is your 24/7 AI Guest Experience Concierge, trained to answer guest calls, messages, and inquiries instantly. She integrates directly with your booking system and responds using your property details, tone, and policies — ensuring every interaction feels human, polished, and on-brand.
Question 2: Will Ava replace my staff?
Not at all. Ava enhances your team’s performance — she handles routine inquiries and after-hours calls so your staff can focus on creating exceptional in-person experiences. Think of Ava as your round-the-clock front desk assistant who never takes a day off.
Question 3: How long does setup take?
Most properties are fully set up within 72 hours. We connect SuiteTalk to your booking platform, upload your property details, and fine-tune Ava’s responses to match your brand voice. Once she’s live, Ava starts assisting guests immediately.
Question 4: What kind of results can I expect?
Our clients see an average increase in bookings by 20–30% and higher guest satisfaction scores within the first month. Ava ensures no call goes unanswered — turning missed opportunities into confirmed stays and glowing reviews.
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